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FAQ & Food Safety Guide
Storage Guidelines:
Use this as a quick reference for how long common foods keep in the refrigerator vs. freezer
(quality is best when stored promptly).
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Freezing:
1. Freeze meals as soon as possible if they won’t be eaten within the recommended refrigeration time.
2. Store meals in airtight, freezer-safe containers to prevent freezer burn and off-flavors.
3. Ensure the container is freezer-safe and oven-safe before reheating from frozen (if applicable).
Note — Check labels: all freezer-friendly meals are labelled as such. Not all meals will hold quality when frozen.
Thawing:
1. Thaw meals overnight in the refrigerator whenever possible.
2. If you need to thaw quickly, use the microwave’s Defrost setting and cook/reheat immediately after thawing.
3. Never thaw food at room temperature.
Reheating:
Reheat food until it is hot throughout. Stir foods like soups, stews, and casseroles during reheating to ensure even heat.
Casseroles
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Reheat covered in the oven at 350°F for 30-35 minutes, or until hot throughout.
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Individual portions can be microwaved in 1-minute intervals.
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Remove the cover for the last few minutes and raise the oven temp to 400°F if you’d like a crisp, golden top.
Pasta Bakes
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Cover and reheat in the oven at 350°F until heated through.
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For microwave reheating, add a tablespoon of water before heating to help prevent the pasta from drying out.
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Optionally broil in the oven for a crispier top.
Soups & Stews
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Reheat on the stovetop over medium heat, stirring occasionally, until gently simmering.
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Alternatively, microwave in 1-minute intervals, stirring between each interval.
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If the soup has thickened during storage, add a splash of water or broth to reach your desire consistency.
Disclaimer — Meals are prepared using safe food handling practices. Proper storage and reheating after your service are the client’s responsibility.
Cancellation Policy:
There is a $100 fee if you cancel less than 24 hours before your session. (Note: We are flexible; most clients prefer to postpone to another day if they are sick or need to reschedule).
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